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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alannah Joy Batten

May 9, 2025

5  out of  5
rating by Alannah Joy Batten
"Very happy with State Farm & their great rates with using the Safe & Drive app."
We responded:
"Alannah, I am glad to hear that you received fast, easy service from our office at a reasonable cost. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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Madeleine

April 30, 2025

5  out of  5
rating by Madeleine
"I had a great experience working with Ivan. He is very knowledgeable and incredibly helpful. Highly recommend his services to anyone shopping for insurance"
We responded:
"Madeleine, Thank you so much for the nice review. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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charles prater

April 30, 2025

5  out of  5
rating by charles prater
"Becki was great! She answered all questions and very accommodating. I highly recommend them. Great team to work with all your insurance needs."
We responded:
"Charles, Thank you for complimenting Brea for her nice job. Also, I want to welcome you to our beautiful, city, Charlotte. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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TheGhostrider1976

April 30, 2025

5  out of  5
rating by TheGhostrider1976
"Spoke to Breance on the phone to set up my auto and home policy. She was patient and very knowledgeable about their product. She took her time to tailor my policy based on my needs. I will definitely recommend her as an agent when you shop for a policy. Thank you Bre for everything."
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Drew Dumler

April 29, 2025

5  out of  5
rating by Drew Dumler
"So grateful for the entire team at this State Farm office! Becky and Ivan are easy to work with and always looking for any way to help their clients out. Great communication and always a fair price!"
We responded:
"Drew, Thanks for the nice five-star review. We are always happy to help and make things easier for you and our customers. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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Helen Santoiemma

April 28, 2025

5  out of  5
rating by Helen Santoiemma
"Ivan went above and beyond with his knowledge, expertise and kindness in assisting my and my husband with a very serious situation as homeowners. Highly recommend Ivan for all insurance needs including life insurance, auto insurance and homeowners insurance. You will not be disappointed. Add photos Post"
We responded:
"Helen, I am happy that things worked out for you and that we were able to help with your homeowner's insurance needs. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan"
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James Moeller

April 26, 2025

5  out of  5
rating by James Moeller
"First-class customer service! I reached out to agency in hopes they'd give us help locating reputable firms we may contact for handling some work we needed at our residence. Later that same day a personal reply from Ivan arrived, giving us names and contact information of several companies whom policyholders reported doing favorable work for them. Having this support from Ivan's office made us happy we are with Ivan and State Farm!"
We responded:
"James, Thank you so much for the nice review. I am happy to hear that we were able to contact you with a reliable third-party company for your roofing needs. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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Dana Calderone

April 22, 2025

5  out of  5
rating by Dana Calderone
"Worked with Bre and she was wonderful and super helpful. Highly recommend!"
We responded:
"Dana, Thanks for the 5-star review. I am happy that you had the chance that Bre assisted you with your insurance needs. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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Arlene Francis

April 18, 2025

5  out of  5
rating by Arlene Francis
"Great customer service. I sent an email after hours around 8pm about my renters insurance. I thought ok I'll hear from someone in the morning. I received an email less than 2hrs asuringe me that everything was taken care of. Anytime I need something they are there."
We responded:
"Arlene, Thanks for the 5-star review. I am happy we were able to take care of your renters insurance needs in a timely manner. Do not hesitate to reach out if you need anything else from our office. Sincerely, Ivan Archbold State Farm"
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Todd Price

April 15, 2025

5  out of  5
rating by Todd Price
"Super helpful and responsive. Would recommend"
We responded:
"Todd, Thanks for the nice review! Always happy to help, as I know time is essence. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan"
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Johnny Palomino

April 13, 2025

5  out of  5
rating by Johnny Palomino
"I've had the pleasure of working with Ivan for my insurance needs, and I can't recommend him enough! He's knowledgeable, patient, and genuinely takes the time to explain all the options available. Whether it's auto, home, or life insurance, Ivan made the entire process smooth and stress-free. He really goes above and beyond to find the best coverage at a great rate. If you're looking for someone who truly cares about their clients, Ivan is your guy!"
We responded:
"Johnny, Thank you so much for the nice review. I am happy we were able to help with your auto, home and life insurance needs. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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John Dosser

April 1, 2025

5  out of  5
rating by John Dosser
"Bre was excellent. She followed up and we had no issues with our home closing."
We responded:
"John, I am happy to hear that your experience with Bre was excellent. Most importantly, that you had no issues with your home closing. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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Katherine Dingess

March 27, 2025

5  out of  5
rating by Katherine Dingess
"Ivan and his team go above and beyond in providing exceptional service for all types of insurance, including life! They make the process simple and stress-free, ensuring my family has the protection we need with a team we trust. Highly recommend!"
We responded:
"Katherine, Thank you for the 5 - star review. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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Heather Bohache

March 27, 2025

5  out of  5
rating by Heather Bohache
"Excellent insurance and customer service!"
We responded:
"Heather, Thank you for the 5-star review. I am glad you are receiving excellent service from our agency. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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Gladis Daniela Quintanilla

March 27, 2025

5  out of  5
rating by Gladis Daniela Quintanilla
"Muy amables y atentos muchas gracias."
We responded:
"Gladis, muchisimas gracias por el review 5 estrellas. No dude en comunicarse con mi oficina si necesita de nuestra ayuda. Atentamente, Ivan Archbold State Farm"
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Darrow Goff

March 27, 2025

5  out of  5
rating by Darrow Goff
"Breance was really helpful and helped me get better coverages than I had before at the same price."
We responded:
"Darrow, Thanks for leaving this nice review for Brea. I am happy that you found better coverage at the same price with us. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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Jacco Rampolla

March 26, 2025

5  out of  5
rating by Jacco Rampolla
"Ivan was incredibly helpful and knowledgeable, making the process smooth and stress-free. Highly recommend his services!"
We responded:
"Hi Jacco, I am extremely happy you feel this way. We want to make sure that we provide you with an "easy to understand" and stress free situation. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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Jacob Dillon

March 26, 2025

5  out of  5
rating by Jacob Dillon
"“Excellent service, great coverage options, and a team that truly cares. Highly recommend!”"
We responded:
"Jacob, Thank you so much for the nice review. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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Ronzella Wingate

March 25, 2025

5  out of  5
rating by Ronzella Wingate
"I've been a loyal customer of State Farm for 24 years and I must say Ivan Archbold's team is the best hands down. Brea and Ms. Becky are extremely helpful and knowledgeable. Anytime that I had a request they took care of it for me expeditiously along with providing top notch customer service."
We responded:
"Ronzella, Thank you for such a nice review. 24 years with State Farm means nothing but loyalty. Thank you for trusting our agency for your insurance needs. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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Ashley Huey

February 28, 2025

5  out of  5
rating by Ashley Huey
"Very friendly and helpful!!! They are very understanding and put the customer needs first"
We responded:
"Ashley, Thank you for the 5-star review. Do not hesitate to reach out to if you need anything from our office. Sincerely, Ivan Archbold State Farm "
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Kingdom Bridges Network

February 24, 2025

5  out of  5
rating by Kingdom Bridges Network
"Great to work with!!! Prompt. Kind. Professional."
We responded:
"Thank you so much for the nice review. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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Alysa Trakas

February 12, 2025

5  out of  5
rating by Alysa Trakas
"Ivan and Bre were fantastic to work with on our new house insurance policy. Ivan and Bre are very responsive and willing to help with all questions and issues. Thank you, Ivan and Bre - I really appreciate it!"
We responded:
"Alysa, thank you for the nice review. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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Jane Miller

February 6, 2025

5  out of  5
rating by Jane Miller
"We received immediate service for a form that was needed in regard to our tenant insurance. Thanks!"
We responded:
"Jane, Thank you so much for your nice review. I am glad we were able to help you with your renter's insurance. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
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Anna Hamer

February 4, 2025

5  out of  5
rating by Anna Hamer
"I had the pleasure of transferring my out of state car insurance and renters insurance through Bre Martinez. Bre’s attention to detail and quick responses made the process of moving easy and painless. Highly recommend this branch and working with Breance!"
We responded:
"Anna, Thank you so much for the nice google review. I am happy that Bre helped you transferring your auto and renters' insurance policy to our office. Do not hesitate to reach out if you need anything from our office. Sincerely,"
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Brad Defries

February 3, 2025

5  out of  5
rating by Brad Defries
"The office is extremely professional. Prompt courteous service and very knowledgeable about all aspects of insurance when asked. Highly recommend."
We responded:
"Brad, Thanks for the nice 5-star review. I am happy to hear that you have received prompt and courteous service from our team. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"