Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caleigh McMorris

Caleigh McMorris

January 29, 2026

5  out of  5
rating by Caleigh McMorris
"Breance was a pleasure to work with and helped me secure a new insurance policy with ease. She made the process smooth, efficient, and straightforward from start to finish. Highly recommend."
We responded:
"Thanks so much for the amazing review, Caleigh! We really appreciate your support here in Charlotte . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ivan Archbold’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Charlotte . "
Profile photo of Juan Carlos Vasquez

Juan Carlos Vasquez

January 23, 2026

5  out of  5
rating by Juan Carlos Vasquez
"Fantastic customer service, got all my questions answered in a timely manner."
We responded:
"Thank you for the fantastic review, Juan! We are always here to help with your insurance needs here in Charlotte . "
Profile photo of Josh Plummer

Josh Plummer

January 23, 2026

5  out of  5
rating by Josh Plummer
"Working with Ivan was a breeze. He was able to review my current policy at another carrier and get me more coverage for less, and make switching over an easy process."
We responded:
"Josh, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Ivan Archbold’s Team here in our Charlotte office. "
Profile photo of Nick Vance

Nick Vance

January 22, 2026

5  out of  5
rating by Nick Vance
"They have been our insurance agent for several years. They were always very helpful when we had issues with our policy or the claims process. They are also very friendly and good customer service. Would definitely recommend."
We responded:
"Thanks so much for the fantastic rating, Nick! We are so glad you had a positive experience with us here on State Farm Agent Ivan Archbold’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Iris Benitez

Iris Benitez

January 12, 2026

5  out of  5
rating by Iris Benitez
"Excelente servicio muy amables, lo recomiendo al 💯 siempre atentos para brindar asistencia cuando uno necesita ayuda,"
We responded:
"Iris, muchismas gracias por el review 5 estrellas. Siempre a la orden para ayudar en lo que necesite. Atentamente, Ivan Archbold State Farm"
Profile photo of Lindy Kirby

Lindy Kirby

December 30, 2025

5  out of  5
rating by Lindy Kirby
"Bre (Breance) is the reason that I no longer dread shopping for car insurance. I called around to maybe 4/5 other insurance providers and even when Bre couldn’t give me the rate I needed/wanted she still made a point to not only educate me but also to reach back out to me two months later when she knew my monthly payment would be lower than before. She made the transition from my old provider over to State Farm seamless and made sure I wouldn’t have a lapse in coverage to avoid fees. 10/10."
We responded:
"Lindy, Thanks for the nice review. I am happy that Bre was persistent and follow up with you and gain another great customer. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
Profile photo of Rafael Fuente

Rafael Fuente

December 27, 2025

5  out of  5
rating by Rafael Fuente
"Gracias Alex por la atención, dedicación y su excelente trato hacia nosotros como clientes."
We responded:
"Alex, Muchisimas gracias por el review 5 estrellas. Siempre a la orden para lo que necesite. Atentamente, Ivan Archbold State Farm"
Profile photo of Mark Mccarthy

Mark Mccarthy

December 22, 2025

5  out of  5
rating by Mark Mccarthy
"Alex did a great job.....researched my inquiries and answered all my questions. Got me back as a customer!!!"
We responded:
"Mark, Thank you so much for the nice google review. We are so happy to win back your business, and that all your questions were answered. Do not hesitate to reach out if you need anything else from our office. Sincerely, Ivan Archbold State Farm "
Profile photo of Greg Photopoulos

Greg Photopoulos

December 18, 2025

5  out of  5
rating by Greg Photopoulos
"Ivan’s team, and in particular Becki, because she always answers our calls, have been amazing with any questions or concerns we have about our policies. Thank you everyone!!"
We responded:
"Greg, Thanks for the nice review. I am happy to hear that your interactions with Becki have been amazing, and that your questions and concerns about your policies receive prompt answers. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
Profile photo of Vanessa Cevalos

Vanessa Cevalos

December 15, 2025

5  out of  5
rating by Vanessa Cevalos
"Muchas gracias Ivan por tu excelente servicio siempre rapido y efectivo!"
We responded:
"Vanessa, Siempre a la orden para lo que necesitan. Me alegro que ha recibido un servicio efectivo. Atentamente, Ivan Archbold State Farm"
Profile photo of Alex Fuentes

Alex Fuentes

December 14, 2025

5  out of  5
rating by Alex Fuentes
"Muchas gracias Ivan fue de mucha ayuda"
We responded:
"Alex, Fue un placer haber podido ayudarlo con su nueva poliza de seguro de carros. Atentamente, Ivan Archbold State Farm"
Profile photo of Trey Butler

Trey Butler

December 11, 2025

5  out of  5
rating by Trey Butler
"I have a complicated situation. Becky was very kind and helpful in resolving the issue. She follows through and responds quickly to emails. I certainly recommend!"
We responded:
"Trey, Thanks so much for leaving this wonderful review. I am happy to hear that your complicated situation was handle properly by Becki. Do not hesitate to reach out to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
Profile photo of Roberto Nava

Roberto Nava

November 25, 2025

5  out of  5
rating by Roberto Nava
"Ivan make our transition from other insurance company to State Farm so easy, very knowledgeable, transparent and reliable. Amazing experience, Thanks."
We responded:
"Roberto, Thank you for the 5-star review. I am happy that we connected, and that the transition to switch from your previous matter was smooth. Do not hesitate to reach out if you have any questions or concerns. Sincerely, Ivan Archbold State Farm"
Profile photo of Irma Abogada

Irma Abogada

November 21, 2025

5  out of  5
rating by Irma Abogada
"EXCELENTE atención y agilidad en el tramite además que aclararon todas mis dudas....GRACIAS Sr.Ivan"
We responded:
"Irma, Muchisimas gracias por tomarse su tiempo y dejarnos un review 5 estrellas. Me alegro que sus dadas fueron aclaradas. Si desea algo de mi oficina por favor comuniquese. Atentamente, Ivan Archbold State Farm"
Profile photo of Mike Krug

Mike Krug

November 21, 2025

5  out of  5
rating by Mike Krug
"Great Team who works with their clients to deliver a solution that meets their needs. Becki was able help us navigate the changes with our policy and skillfully guided us on how to manage our situation. Thanks Becki."
We responded:
"Mike, I am happy to hear that your interaction with our office, in particular with Becki, is being amazing. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
Profile photo of Wendy Pannone

Wendy Pannone

November 20, 2025

5  out of  5
rating by Wendy Pannone
"Mary is amazing, professional and always friendly. State Farm is blessed to have her!"
We responded:
"Wendy, Thank you so much for the nice google review. I am happy that your interactions over the years with Becki is always professional and friendly. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
Profile photo of Faye Childress

Faye Childress

November 19, 2025

5  out of  5
rating by Faye Childress
"Very precise, accurate. and always Punctual."
We responded:
"Faye, Thank you for the nice review. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
Profile photo of Daniela Palacio

Daniela Palacio

November 15, 2025

5  out of  5
rating by Daniela Palacio
"Iván , me ayudo con mi cuenta personal y de Negocio Excelente servicio se mantuvo en comunicación todo el tiempo , y me ayudó a buscar las mejores cotizaciones gracias Iván recomendado 100%.Excellent services"
We responded:
"Daniela, Thank you for the 5-star review. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm Insurance"
Profile photo of Dayna Ellis

Dayna Ellis

November 12, 2025

5  out of  5
rating by Dayna Ellis
"Alex did a wonderful job assisting me with my home insurance policy. He was professional, knowledgeable, and took the time to explain everything clearly. He made the entire process smooth and stress-free, ensuring I understood my options and got the best coverage for my needs. I truly appreciate his excellent customer service and attention to detail. Highly recommend Alex for anyone looking for reliable and friendly insurance assistance!"
We responded:
"Dayna, Thank you so much for the 5-star google review. I am happy that you connected with Alex, and that he was professional, knowledgeable, and provided excellent customer service. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
Profile photo of Dimetris Moore

Dimetris Moore

November 10, 2025

5  out of  5
rating by Dimetris Moore
"I’ve had the pleasure of working with Mary “Becki” at State Farm, for several years, and she has consistently provided excellent customer service. Becki is kind, courteous, and always responsive. She takes the time to return calls promptly and follows up to ensure everything is handled properly. It’s clear she truly cares about her clients and takes pride in her work. Having held multiple policies with this office, I can honestly say Becki is one of the main reasons I continue to stay with State Farm. Highly recommend!"
We responded:
"Dimetris, Thank you so much for the nice review. Becki was super happy to hear. I am happy that she takes care of your insurance needs in a timely manner, and we also thank you for your loyalty. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
Profile photo of David Welk

David Welk

November 4, 2025

5  out of  5
rating by David Welk
"Becki’s level of service was incredible! I called her with an expedited request that included a deliverable to a state agency and she turned it around immediately with time to spare! Friendly and detailed follow-up was equally impressive. Thank you, Becki!"
We responded:
"David, Thanks for the 5-star review. I am happy that Becki helped you expedited your request. Please do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm Insurance"
Profile photo of William Fiederlein

William Fiederlein

November 4, 2025

5  out of  5
rating by William Fiederlein
"Quick and attentive service with competitive pricing. Breance Martinez was a huge help in finalizing our home and auto policies after a move to NC."
We responded:
"William, Thanks for the nice 5-star review. I am happy that you connected with Breance, and that she made the process of transferring your polices to NC easier. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
Profile photo of Lester Green

Lester Green

November 4, 2025

5  out of  5
rating by Lester Green
"Breance was able to save me money and was very fun to work with. She was patient with my busy schedule and accommodating with the times I was available to talk. She made this process very smooth. Thank you!"
We responded:
"Lester, Thanks for leaving a 5-star review. I am happy that you were able to work with Bre, and that she was patient and able to work with you around your busy schedule. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
Profile photo of Carter Wong

Carter Wong

November 2, 2025

5  out of  5
rating by Carter Wong
"I've been working with Bre to bundle my renters insurance and auto insurance and sh's been a pleasure to work with. This is a great team taht I would recommend."
We responded:
"Carter, Thanks for the 5-star review and for complimenting Bre. I am happy that she helped with your renters and auto insurance needs, and that it was a pleasure to work with her. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"
Profile photo of Barbara Birge

Barbara Birge

October 28, 2025

5  out of  5
rating by Barbara Birge
"Yet again, we are very pleased with the ongoing service from this agent and his support team. Their prompt replies and followup demonstrate professionalism and concern for our satisfaction."
We responded:
"Mrs. Barbara, Thank you so much for the nice review. Do not hesitate to reach out if you need anything from our office. Sincerely, Ivan Archbold State Farm"